Tổng đài IP SANGOMA PBXACT UC 25 / 15 Simultaneous Calls | Chính hãng

Tổng đài IP SANGOMA PBXACT UC 25 / 15 Simultaneous Calls

General Features:

• Unlimited auto-attendant / IVR
• Flexible time-based call routing
• Class of Service
• User management and group creation
• Fax Pro – unlimited inbound / outbound fax-to-email
• Hunt / Ring groups with pre-call announcement
• Music-on-hold
• Voicemail-to-email
• Voicemail blasting
• Directory
• Customizable announcements
• Built-in multi-language IVR, voicemail and announcements
• Mult-language admin GUI and end user device support (UCP and IP phones)
• Calling queues (ACD/IVR)
• Built-in calendar used for call-based routing (Holiday and ofce hours routing)
• Enhanced timezone support
• Call Recording Reports
• Call logging interface
• Secure communications (SRTP/ TLS)

Call Features:

• Unlimited conference bridge & control
• Follow me / Find me calling
• HotDesking
• Intercom
• Enhanced Paging (Page Pro): Valet style, scheduled with custom recording
• Call Parking / Call Pickup
• Caller-ID
• Do-not-disturb
• Call Forward
• Call Waiting
• Call History and CDR
• Speed Dial
• Caller Blacklist
• Multi-parking lot (Park Pro)

Unied Communications:

• End User Control Panel (Dashboard): Conference rooms
• Voicemail control
• WebRTC phone with chat IP Phone programmable button customization (EPM for UCP)
• Fax dashboard
• Call forwarding, call-waiting, DND and
  follow-me control
• Presence
• Zulu UC Desktop Integration
• Desktop softphone (Windows & Mac): call, team chat, fax, SMS, presence
• Click-to-Call from browser, email client and CRM
• Screen-Pop for helpdesk and CRM
• Mobile Client iOS/Android Support
• Presence Control
• CRM Integration
• SugarCRM, SuiteCRM, SalesForce, Zoho, ConnectWise
• Click-to-call, call history, call recording, screen-pop

Telephone Features:

• Built-in Auto-Provisioning with redirect service (Included with Sangoma IP Phones)
• EndPoint Manager – centralized tool for IP phone provisioning for customization and conguration (Included with Sangoma IP Phones)
• Call-Center Features (Built-in:)
• Call Queuing (ACD)
• Advanced Ring Strategies
• Caller Announcement
• Agent wrap-up time
• Max- Queue callers
• CRM Integration
• Call Recording
• Licensed Add-ons (Additional Fee):
• XactView Wallboard – user status view and call control
• Queue – call center statistics, barging, call-override, advanced call-center reporting
• EndPoint Manager for non-Sangoma Phones
• Professional greetings
• Queue call-back for inbound callers
• Web Call-back
• Outbound campaign (Call-center feature)
• Appointment Reminder
• Outbound Call Limiting
• Hotel Property Management

Protocol Support:

• SIP V1/V2, IAX2

Codec Support:

• Software ulaw, alaw, gsm, g.722, g.726, slin, ilbc and *g.729
• May impact overall call capacity

*PBXact 14 and above

Hardware:

• 4x GB Ethernet ports
• 1x VGA
• 3x USB ports
• 1x serial console (RJ45)
• Unit dimensions 127 x 127 x 50mm (WxDxH))
• Unit weight .68kgs (1.5lbs)
• External universal AC/DC power brick